Legal

Privacy Notice

Norfoods Transportation · Last updated: September 2026

1. Identity and Address of the Data Controller

Norfoods Transportation, located in Monterrey, Nuevo León, Mexico, is responsible for the use and protection of your personal data in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

If you have any questions about this notice, you can contact us at:

Email: info@nftransportation.com
Phone / WhatsApp: +52 81 2200 7878

2. Personal Data We Collect

Through our quote request form, website and contact channels (WhatsApp, email, phone), we may collect the following data:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Shipment origin and destination
  • Freight details (commodity, volume, weight, pallet count)
  • Any additional information you choose to share in order to quote your shipment

We do not collect sensitive personal data (such as ethnic origin, religious beliefs, health, sexual orientation, among others) through our channels.

3. Purposes for Processing Your Data

Primary purposes (required to provide the service you request):

  • Preparing and following up on freight quotes
  • Contacting you to coordinate the contracted transportation service
  • Issuing the corresponding tax and shipping documents (CFDI invoice, Carta Porte bill of lading)
  • Complying with legal, customs and tax obligations related to freight transportation

Secondary purposes (not essential, but they help us serve you better):

  • Sending you information about our services that may be of interest to you
  • Internal statistical purposes

If you do not want your data used for secondary purposes, you may request this at any time through the contact channels listed in this notice.

4. Data Transfers

Your personal data will not be transferred to third parties, except:

  • When necessary to provide the contracted service (for example, customs authorities at the border crossing, or third-party insurers if you choose to purchase additional cargo coverage)
  • When required by a legal obligation

5. ARCO Rights

You have the right to Access, Rectify, Cancel or Object to (ARCO rights) the processing of your personal data. To exercise these rights, send your request to info@nftransportation.com, including:

  • Your full name and contact information
  • The personal data regarding which you wish to exercise your rights
  • Any document that helps us locate your data

We will respond to your request within the timeframes established by the LFPDPPP.

6. Use of Cookies

Our website may use cookies and similar technologies to improve your browsing experience and gather usage statistics. You can disable cookies in your browser settings; please note this may affect some site features.

7. Changes to This Privacy Notice

Norfoods Transportation reserves the right to update this privacy notice at any time. Any changes will be posted on this page along with the date of the latest update.

8. Contact

If you have questions about this privacy notice, contact us:

Email: info@nftransportation.com
Phone / WhatsApp: +52 81 2200 7878
Location: Monterrey, Nuevo León, Mexico